Effective Date: October 2025
Business Name: PC Packard
Website: https://pcpackard.us
Email: support@pcpackard.us
Customer satisfaction is our primary concern at PC Packard. We are committed to guaranteeing that each item you receive is in its original condition and meets the description. Our Refund Policy delineates the procedures for returns, exchanges, and refunds, as well as your rights.
You have the option to request a refund or substitution if:
Requests must be submitted within 14 days of delivery. Please provide us with your order number and a detailed description of the issue in order to initiate a return at support@pcpackard.us.
We do not accept returns or provide refunds for the following items:
Upon the approval of your return request:
Customers are accountable for the cost of return shipping, with the exception of defective or mistakenly shipped products.
Refunds that have been approved will be credited to the original payment method (e.g., PayPal, credit card, or bank). Please allow for an additional processing time in accordance with the policies of your financial institution.
Please submit photographs of the product and packaging within 48 hours of the delivery of your order if it arrives damaged. Refunds or replacements may not be granted for claims submitted after this time frame.
Orders may be cancelled within two hours of placement, provided that they have not yet been dispatched. The order will be regarded as a return, and cancellations are not permitted once it has been shipped.
PC Packard
Email: support@pcpackard.us
Address: 201 Century Village Blvd, Ste 200 Monroe, LA 71203
Quick order delivery
Simple return process
Protected payment system
Reliable product standards
201 Century Village BLVD STE 200 Monroe, LA 71203
support@pcpackard.us
All product names, images, brand logos, and trademarks displayed on this website are the property of their respective owners and are used for identification purposes only. PC Packard operates as an independent e-commerce retailer and is not affiliated with, endorsed by, or sponsored by any manufacturer unless explicitly stated. Product availability, specifications, and pricing are subject to change without prior notice. While we strive to provide accurate and up-to-date information, PC Packard does not guarantee that all content on this site is complete, current, or free from errors.
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